Privacy Policy

1. Introduction

At Geo-AI (“we”, “us”, “our”), we respect your privacy. This Privacy Policy explains what personal data we collect, how we use it, the legal bases we rely on, and your rights under applicable laws (including the EU General Data Protection Regulation—GDPR).

2. Data Controller

Geo-AI (geo-ai.online)

Contact: info@geo-ai.online

For GDPR requests, please use the buttons on this page or email us with the subject “GDPR Request”.

3. Information We Collect

3.1 Personal Data You Provide

• Name, email, and contact details
• Business information (company, role, industry)
• Account credentials (hashed; never store your raw password)
• Billing details (processed by our payment provider)
• Support messages and forms

3.2 Automatically Collected

• IP address, device, and browser metadata
• Usage logs (pages, events, timestamps)
• Cookies and similar technologies (see Cookies section)

3.3 From Third Parties

• CRM/booking tools you connect to Geo-AI
• Payment provider notifications (e.g., successful charge)

4. Lawful Basis for Processing (GDPR)

• Contract — to provide and maintain the services you request.
• Legitimate interests — product analytics, fraud prevention, service improvement.
• Consent — marketing communications, non-essential cookies.
• Legal obligation — tax/financial record-keeping, regulatory requests.

5. How We Use Data

• Operate, secure, and improve our products
• Personalize experiences and recommendations
• Process payments and manage subscriptions
• Provide support and communicate about changes
• Detect, prevent, and address spam, abuse, or fraud
• Comply with law and enforce terms

6. Sharing & Sub-processors

We share data with trusted vendors who process it on our behalf, under data processing agreements. Typical categories include hosting, analytics, error monitoring, communications, and payments.

A current list of sub-processors is available on request. You can email us to receive the latest list.

7. Cookies & Similar Technologies

We use necessary cookies to run the site and optional cookies (with consent) for analytics and marketing.

• Essential: authentication, security, load balancing
• Analytics: usage metrics and performance
• Marketing: attribution and campaign measurement

You can manage preferences in our cookie banner at any time.

8. Data Retention

We keep personal data only as long as necessary for the purposes described above (for example, while your account is active), unless a longer retention period is required by law. We periodically review and safely delete or anonymize data that is no longer needed.

9. Security Measures

• Encryption in transit (HTTPS/TLS)
• Role-based access controls and least-privilege
• Regular updates and vulnerability monitoring
• Backups and disaster-recovery procedures

10. International Data Transfers

Where data is transferred outside your jurisdiction, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) and vendor assessments to protect your information.

11. Your Rights (GDPR)

• Access, rectification, erasure (“right to be forgotten”)
• Restriction or objection to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

12. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal data.

13. Changes to This Policy

We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date. Material changes may also be communicated by email or in-app notice.

14. Contact & Complaints

Questions or concerns? Contact us at info@geo-ai.online.

If you are located in the EEA/UK, you also have the right to lodge a complaint with your local supervisory authority.